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      FAQ

      What kind of knives does KLAKEN Knives make?

      We specialize in premium outdoor and EDC knives, designed for durability, precision, and everyday usability. Our products feature high-performance steels and refined craftsmanship suitable for collectors, adventurers, and professionals alike.

      What materials do you use for your blades and handles?

      We use high-performance steels such as 14C28N, M390, S35VN, N690, D2, 440C and Damascus, paired with premium handle materials including Micarta, G10, titanium, carbon fiber, aluminum alloy and natural woods.

      Do you sell replacement parts?

      For selected models, we can provide spare parts like screws, clips, or washers. Please contact our support team with your knife model and photos for assistance.

      Do you have a physical store?

      Currently, KLAKEN Knives operates online only, but we partner with select retailers and dealers worldwide.

      I’m a designer. Can I collaborate with KLAKEN Knives?

      Absolutely. We love collaborating with talented designers and knife enthusiasts. Feel free to reach out via info@klakenknives.net to discuss potential projects.

      Can I cancel or change my order after placing it?

      If your order has not yet been shipped, we’ll do our best to accommodate changes or cancellations. Please email info@klakenknives.net as soon as possible.

      How can I track my order?

      Once your order ships, we’ll send a confirmation email with a tracking number and link. You can also contact us at info@klakenknives.net for assistance.

      How long does it take to receive my order?

      Delivery time varies by warehouse: US warehouse: 4-5 business days Chinese warehouse: 10-15 business days

      Do you offer OEM or custom knife production?

      Yes, we have a professional OEM/ODM capability. Our experienced R&D and manufacturing teams can customize materials, design, packaging, and branding according to your requirements. Please contact us at info@klakenknives.net for cooperation details.

      Can I become a dealer or distributor?

      Absolutely! We welcome partnership inquiries from retailers and distributors worldwide. Visit our Become a Dealer page or email info@klakenknives.net to get started.

      How should I maintain my knife?

      Keep your blade clean, dry, and lightly oiled to prevent rust. Avoid using your knife as a screwdriver, pry tool, or hammer to maintain performance and longevity.

      Are your knives legal to own and carry?

      Knife laws vary by country and region. Please check your local regulations before purchasing or carrying our knives. KLAKEN Knives is not responsible for any legal issues arising from misuse.

      Can you send me a product catalog?

      Yes, we can send our latest digital catalog (PDF) upon request. Just leave your email through our contact form or write directly to us.

      My tracking shows “delivered,” but I didn’t receive my package. What should I do?

      Please check with neighbors or your local post office first. If still missing, contact our team with your order number and tracking info — we’ll help investigate and resolve it.